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Furniture Marketing Group Expands Relationship With Wells Fargo Retail Services

Furniture World Magazine

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Furniture Marketing Group (FMG), the nation’s largest home furnishings industry buying cooperative, recently extended its contract to offer a private label credit card program through Wells Fargo Retail Services, a leader in consumer credit card financing.
 
“We’re pleased to extend and strengthen our business relationship with Wells Fargo Retail Services,” said FMG Executive Director Michael Herschel. “Our relationship has certainly strengthened over the past few years as Wells Fargo has offered industry leading finance rates along with excellent customer service, technology, approval processing, and Internet capabilities. The last two years have solidified their reputation as a strong consumer finance provider.”
 
With the expansion of this business relationship, Wells Fargo Retail Services will provide participating FMG members with account management, sales and customer service, comprehensive sales training, marketing support and integrated technology. The FMG private label credit card program features fast credit decisions, quick funding, generous credit lines, and state-of-the-art application processing. The customers of FMG members will enjoy low monthly payments, competitive interest rates, a convenient tool for add-on purchases, and the flexibility to buy today and pay over time. ‘
 
Wells Fargo’s complimentary Online Resource Center gives participating FMG members easy access to tools and services that help them maximize sales and track revenues. This includes anytime training, business promotions, customer education, payment tracking, and the ability to view transaction histories and account activity at any time. The Online Resource Center is also the place where credit applications are approved—in most cases, in less than a minute.
 
“We are committed to providing the value-added service and support necessary to help each participating Furniture Marketing Group member grow their business and strengthen customer relationships,” said Kevin Johnson, vice president for Wells Fargo Retail Services.
 
Furniture Marketing Group is headquartered in High Point, NC, and has 95 members with more than 750 stores throughout the U.S. Annual furniture and bedding sales for all of the members is approaching $2 billion.
 
Wells Fargo Retail Services is a division of Wells Fargo Financial National Bank, a subsidiary of Wells Fargo & Company. Wells Fargo Retail Services facilitates the delivery of consumer private label and industry credit card programs to retailers throughout North America. Current industry-specific products include Flooring Solutions®, Home Projects® Visa®, Splashcard®, Wells Fargo Health Advantage®, Wells Fargo Jewelry Advantage®, Wells Fargo Automotive Advantage and programs in appliances and electronics, home furnishings and recreation. With more than 47 years of experience in the consumer finance industry, the Wells Fargo Retail Services value proposition is based on reliable pricing, service and technology. Wells Fargo Retail Services is headquartered in Des Moines, Iowa. More information is available at wellsfargo.com/retailservices.
 
About Wells Fargo & Company: Wells Fargo & Company (NYSE: WFC) is a nationwide, diversified, community-based financial services company with $1.3 trillion in assets. Founded in 1852 and headquartered in San Francisco, Wells Fargo provides banking, insurance, investments, mortgage, and consumer and commercial finance through more than 9,000 stores, 12,000 ATMs, the Internet (wellsfargo.com and wachovia.com), and other distribution channels across North America and internationally. We want to help all of our customers succeed financially and create long-term economic growth and quality of life for everyone in our communities. In 2010, the Company invested a record $219 million in grants in 19,000 nonprofits, and team members contributed more than 1.3 million volunteer hours around the country.  For more information, please visit:
www.wellsfargo.com/about/csr.