Mattress Gallery Taps FurnishNet to Manage Electronic Data Exchange

Furniture World Magazine

FurnishNet announced that Gallery Corp., which operates 36 Mattress Gallery stores in southern California, will implement FurnishNet to manage electronic document exchange. As an exclusive Simmons sleep shop, Mattress Gallery will use FurnishNet to support the electronic exchange of data between its retail stores and Simmons for all purchase orders, acknowledgements, advance ship notices, and invoices. By automating these transactions, Mattress Gallery will improve order accuracy, reduce order processing, and accelerate the delivery of merchandise for enhanced customer service. "We briefly looked at using EDI for Mattress Gallery, but that would have meant high consulting dollars and open-ended costs," said Jim Ristas, President. "We selected FurnishNet because they know exactly how to succeed in getting retailers online. They have the technical expertise to make it happen." Now, Mattress Gallery will be able to take orders directly from their retail system and send them through FurnishNet for direct delivery into Simmons’ corporate information system. By moving Mattress Gallery’s orders from system to system, FurnishNet will eliminate the errors associated with manual processing, and also expedite the processing of acknowledgements from the manufacturer. FurnishNet will also help Mattress Gallery improve customer service. "We send orders several times a day," noted Ristas. "Getting them into the system earlier means that our manufacturer will be able to deliver at least a day earlier than in the past. This will have a direct impact on Mattress Gallery’s customer service, as we’ll then be able to deliver to the consumer’s home a day earlier." "Mattress Gallery had a choice when selecting a way to automate their business transactions," said Ron Sellers, Vice President of Sales for FurnishNet. "We offered them a solution that is fast, practical, affordable, and easy to use. We look forward to delivering a solution that will streamline their communications with Simmons, and also improve service levels to their customers." About FurnishNet: FurnishNet, a wholly owned subsidiary of GERS, provides Internet-based supply chain solutions for retailers, manufacturers, and suppliers in the home furnishings industry. FurnishNet offerings include parts management and transaction management solutions that streamline processes, eliminate waste, enhance operations, and improve consumer satisfaction. Leveraging GERS Retail Systems’ 28 years of experience in the home furnishings industry, FurnishNet is well positioned to offer solutions tailored to the business needs of the trade. For more information, visit www.furnishnet.com. ----