1800mattress.com To Handle Distribution of Specialty Mattresses For QVC

Furniture World Magazine

1800mattress.com, a leading multi-channel bedding retailer, announced a relationship with QVC to handle the distribution of the company’s specialty mattresses. QVC shoppers will receive white glove customer service with the in-home delivery of their new mattress. 1800mattress.com will not only deliver and set up the new mattress, but will also remove the old mattress. 1800mattress.com delivery is being offered for the Sealy Posturepedic Firm Mattress Set (QVC Item #/H13677) and the Sealy Posturepedic Plush Euro Pillow Top Mattress Set (QVC Item #/H13684), which both incorporate the Posturetech coil system and three-zone pressure relief inlay for maximum comfort. “We are working with QVC because of our 32-year history of providing exemplary customer service and expedited delivery nationwide,” said Joe Vicens, 1800mattress.com’s executive vice president of national and international. “This collaborative effort enables QVC to offer its customers the mattresses they want faster and with the top-level service they are accustomed to.” Orders were received by the QVC call center and transferred to 1800mattress.com for distribution. For quick and convenient delivery, a 1800mattress.com representative calls QVC customers within two days of placing their order to schedule delivery and mattresses are delivered within five to seven business days via 1800mattress.com’s extensive national preferred retailer network. “We’re excited to welcome QVC into the growing number of multi-channel national and international companies already in the 1800mattress.com family,” said Vicens. “We see multimedia retail as an example of an emerging marketplace that we identified as an innovative, interactive and fresh new way to connect with the consumer.” About 1800mattress.com: Founded in 1976, 1800mattress.com is the leading national, multi-channel (internet, chat, call center and showrooms) retailer of mattresses, box springs and bedding products. Its award-winning customer service is well chronicled in thousands of media articles and books. About QVC: QVC, Inc., a wholly owned subsidiary of Liberty Media Corporation attributed to the Liberty Interactive Group (Nasdaq: LINTA), is one of the largest multimedia retailers in the world, with annual revenue of more than $7 billion. QVC is committed to providing its customers with thousands of the most innovative and contemporary beauty, fashion, jewelry and home products. Its programming is distributed to more than 166 million homes worldwide. The company’s Web site, QVC.com, is ranked among the top general merchant Internet sites. With subsidiaries in the United Kingdom, Germany and Japan, West Chester, Pa.-based QVC has shipped more than a billion packages in its 21-year history.